---
title: FAQ – How to Reset the Registration Contact Email in PDF Butler
description: "### **FAQ – How to Reset the Registration Contact Email in PDF Butler** If you need to update or reset the contact email associated with your PDF Butler registration, follow the steps below. --- #### **Reset the Registration Email** 1.…"
url: "https://pdfbutler.com/academy/pdf-butler-academy/pdf-butler-faq/faq-how-to-reset-the-registration-contact-email-in-pdf-butler/"
updated: "2026-05-15"
category: PDF BUTLER FAQ
---

# FAQ – How to Reset the Registration Contact Email in PDF Butler

### **FAQ – How to Reset the Registration Contact Email in PDF Butler**

If you need to update or reset the contact email associated with your PDF Butler registration, follow the steps below.

---

#### **Reset the Registration Email**

1. Open any **Doc Config** record in Salesforce.
2. In the **Custom Links** section, click **Open PDF Butler**.
    ![](https://pdfbutler.com/wp-content/uploads/2026/05/Screenshot-2026-05-12-at-15.53.12-300x185.png)
3. In the PDF Butler interface, click **Customer** at the top of the page.
    ![](https://pdfbutler.com/wp-content/uploads/2026/05/Screenshot-2026-05-12-at-15.53.25-300x108.png)
4. In the **Email** field, enter the new email address.
    ![](https://pdfbutler.com/wp-content/uploads/2026/05/Screenshot-2026-05-12-at-15.53.39-300x216.png)
5. In the **Password Policy** field, select:
   - `SET BY USER – no expiration`![](https://pdfbutler.com/wp-content/uploads/2026/05/Screenshot-2026-05-12-at-15.53.52-300x174.png)``
6. Click **OK** to save the changes.

The registration contact email will be updated successfully and the new email address will be associated with the PDF Butler customer account.

[YouTube video player](https://www.youtube.com/embed/D8oSQS5fob0?si=b3xIfojRM9BmJHzh)
